Spotlight Your Talent and Potential in a Visible Role with Ample Professional Growth Opportunities

If you combine a background in sales, including solid cold calling skills, and/or the optical industry with a service-oriented mindset and the drive to build a sales career by expanding a book of business through existing customers and new business development, the role of Inside Sales Representative offers you some compelling opportunities. You will:

• Take ownership of a high-potential sales role where you will work and grow a strong existing book of business focused on independent eye care practices (ECPs). You'll expand current accounts, re-engage past accounts, and generate new business.  Quick question for you - click here
• Work virtually from your home office and manage a wide New York-based territory including New York City, the five boroughs, Long Island, the Lower Hudson Valley and Northern New Jersey.
• Enjoy the advantage of representing Essilor of America, Inc. (Essilor), the leading wholesaler of prescription lenses in the U.S., to independent ECPs. And, we reserve our best sellers, like Varilux®, for private practices.
• Be part of a unique, values-oriented culture. We pride ourselves on providing professional growth and advancement opportunities to our proven performers. In fact, the role is open because the incumbent is pursuing another opportunity within Essilor! In time and if desired, you could advance to outside sales or follow a variety of paths in our global organization.
• Enjoy the stability and resources of a growing global organization -- our recent merger with Luxottica has made us the world's largest player in the eyewear industry.
• Join an organization driven by a threefold mission: Improving lives by improving sight, innovating for better vision, and reaching the 2.7 billion underserved.

Improving Lives By Improving Sight. Essilor of America, Inc. is the leading manufacturer of eyeglass lenses in the United States, employs more than 10,000 people and operates the largest and most comprehensive optical laboratory network in the U.S. Essilor of America, Inc. is a subsidiary of Paris-based Essilor International. Essilor manufactures optical lenses under the Varilux®, Crizal®, Transitions®, and other brands, and our products are worn by one billion people daily. Essilor has been on Forbes' list of the World's 100 Most Innovative Companies every year since 2010, and we ranked #62 out of 700 corporations awarded the title "Diversity Leader 2020" by the Financial Times.

To meet the basic qualification for this role, you will have legal authorization to work permanently in the United States for any employer without requiring a visa transfer or visa sponsorship. In addition, to be a good fit for the Inside Sales Representative opportunity, you will have:

• Bachelor’s degree preferred
• 1-4 years of sales experience with demonstrated results preferred; we’ll also consider candidates with strong customer service and optical experience with the drive and desire to build a sales career  Quick question for you - click here
• Proven cold calling and presentation skills, ideally in remote environments (phone, video) Quick question for you - click here
• Strong interpersonal and written and verbal communication skills; ability to build professional relationships over the phone
• Solid computer skills including Microsoft Office Suite programs (Word, Excel, PowerPoint) and/or Google Suite; CRM experience, Salesforce, preferred  

The ideal candidate will be located in the Tri-State area or Pennsylvania in order to commute to meetings. We will also consider candidates in other areas with the Eastern Time Zone.

Video: At Essilor, our mission is to develop cutting-edge lens products to allow you to experience the world with no limitations. Varilux progressive lenses provide sharp vision at every distance—even in dimly lit conditions—eliminating the blurriness and low-light issues of ordinary progressive lenses.

The Inside Sales Representative is the first level of virtual contact with existing accounts. Reporting to the Sales Director with a dotted line to the District Outside Sales Manager, you will be responsible for sales performance, customer relations, and growing sales volume for branded products throughout your assigned territory. You will work from a large, prospective customer list and be responsible for the acquisition and growth of ECP business and loyalty through the positioning and delivery of branded products, marketing strategies, service excellence and technical superiority.

You will work from your home office and spend 90% of your time on the phone, initially focused on developing the existing base, and later adding to that base through new account development. Ultimately, you will focus on maintaining and expanding current accounts approximately 60% of the time, with the remainder spent on new account generation.  Quick question for you - click here

Autonomy and support
We're looking for a professional who can build relationships and make an impact in short order. If you're that person, you'll enjoy a good deal of autonomy in executing your role, while also enjoying strong support when you need it from sales leadership and other team members. Though you'll work virtually, you'll never work in a silo and will enjoy "open door" support, as well as plans / programs that will help you be successful. 

Outstanding training
You'll take part in a robust training program that includes working with your supervisor, lab experts, sales trainers and others to complete a variety of online courses that cover everything from basic optics to practice management. We'll ensure you have the necessary training and tools needed for success.

Great environment
You will join a team that includes dedicated, sharp and mutually supportive professionals. Our culture is entrepreneurial and fresh, backed by 170 years of success. You'll also be part of a diverse, global talent organization.

Truly living our values
At Essilor, we believe everyone deserves to see life and all its detail with the best vision possible. That's why, in addition to designing, manufacturing and distributing quality vision care solutions worldwide, we invest in raising awareness of the importance of good vision, support eye care professionals, invent new technologies and products, and support philanthropic initiatives. We also are committed to robust standards for environmental sustainability. These are just a couple of reasons we were one of the 52 companies named to Fortune magazine's 2019 Change the World list.

Excellent compensation
In addition to competitive salary plus commission, we offer an exceptional mix of first-rate benefits, including medical, dental and vision plans; a 401(k) plan with company match; tuition reimbursement; comprehensive training through Essilor University; lens and frame benefits for you and your family; an employee stock purchase plan with company match; and more.

Video: As part of the #DifferenceMakers campaign, Essilor chose four eyecare professionals and three Essilor employees to participate in a mission trip to Southeast Asia in March 2019.

More About the Requirements
In addition to the basics described under The Requirements tab, you will also need:

• Strong self-motivation with the ability to work remotely and meet and exceed goals with little oversight  
• Flexibility, adaptability and the ability to provide personal contributions while also contributing to the overall team  
• High energy with the ability to follow-up and follow-through in a timely manner
• Excellent organization, administrative and prioritization skills
• Customer service orientation required; customer service experience and/or client relations strongly preferred 
• Willingness to travel to visit clients, attend meetings, training and/or trade shows; travel will be minimal (5-10%)

More About the Role
In addition to the responsibilities described under The Role tab, you will:

Utilize corporate tools and applications to document, plan, monitor, and meet sales objectives within your territory, and develop and maintain strong virtual working relationships with customer service and lab personnel to ensure successful customer relations. Specifically, you will:

• Monitor and analyze changes in the market, competitor activity and customer base, and adjust sales plans accordingly.
• Partner with Specialists to drive Essilor branded growth, training opportunities, influence with current initiatives.
• Develop the existing account base (60%) and gain new accounts via territory prospecting (40%)
• Review the cycle plan, market conditions, Essilor KPI expectations and customer needs with District Sales Manager to plan territory sales strategy and to refine call schedules. Build and implement a strategy for all accounts and create an in-depth strategy for key accounts.
• Communicate on an ongoing basis with the District Sales Manager regarding personal development, sales results, and plans of action. 
• Partner with lab personnel, virtually, to identify and have an in-depth understanding of account opportunities and adjust call schedules and business plans accordingly.
• Utilize a brand sales strategy to develop trusted partnerships with ECPS to not only grow their branded product sales but their overall business.
• Determine customer needs and position Essilor’s premium branded products and Customer Development Group programs and services to effectively meet the needs of each customer.
• Use analytical tools and software applications effectively to manage Territory accounts (SFDC, Rx Analysis, Profit Analyzer, Price-File Maintenance).
• Use a consultative selling approach with customers that drives immediate sales and establishes long-term business partnerships.
• Review territory plans
• Vary professional selling approach based on segmentation, audience and ECPs’ business approach.
• Anticipate and address customer needs and issues proactively, resolve customer issues in a timely manner and use the opportunity to build a stronger relationship. Partner with the lab when addressing customer needs while maintaining a professional Essilor image.
• Demonstrate an obsession for customer service through customer involvement.
• Use virtual district meetings, call-ins and the annual review process to identify professional needs and develop skills.
• Complete requested tasks effectively from management and corporate office in a timely manner.

Keys to Success
To stand out in this role, you'll bring an outgoing, engaging personality and strong goal orientation along with the ability to communicate information, including the value-add, in an accessible fashion. Your relationship-building skills will be critical as you connect with sales leadership, customer service, lab personnel and others internally, and with prospective and existing customers. Ultimately, this is sales. You'll know you're hitting the mark when there's visible traction in your territory and you're meeting and/or exceeding your targets. 

In addition, to be an outstanding Inside Sales Representative, you will:

• Dedicate yourself to learning, continuously evolving your abilities and filling any knowledge gaps
• Maintain an upbeat attitude and an approachable, team-oriented persona
• Bring high energy, drive and a commitment to consistently meeting and exceeding goals
• Be flexible and adaptable to change and to meet demands
• Own your success by accepting challenges, pursuing goals and learning from misses
• Provide inside sales expertise, but also seek expertise when needed

If this sounds like the right mix of challenge and opportunity, and you meet the minimum requirements, we look forward to hearing from you.

This description is intended to give you a general overview of the position and is not an exhaustive listing of duties and responsibilities.