More about the requirements
In addition to the qualifications list under
The Requirements section, we also value:
- A customer service orientation; experience in customer service and/or client relations roles is an advantage
- Demonstrated computer skills, including ability with MS Office Suite applications, particularly Excel; Salesforce experience is a plus
- Flexibility, adaptability and ability to deliver individual contributions while also contributing to the overall team
- Willingness and ability to travel within the territory as required, typically around 50%. Overnight travel will be required on occasion for sales meetings
More about the role
In addition to the responsibilities under
The Role section, your key responsibilities will include:
- Driving acquisition and growth of your Essilor Channel Partners' business and loyalty through the positioning and delivery of branded products, marketing strategies, service excellence and technical superiority
- Utilizing corporate tools and applications to document, plan, monitor, and meet sales objectives within your territory
- Developing and maintaining strong working relationships with customer service and lab personnel to ensure successful customer relations
- Consistently achieve established sales goals, managed care optimization and practice growth
- Communicating on an ongoing basis with the District Sales Manager regarding personal development, sales results, and plans of action
- Using the knowledge you gain through ride-withs, call-ins and other communication with your District Sales Manager
Your success
Explore the characteristics that will enable you to stand out:
Relationship building is a strong component of this role, and you should take a full-office approach to interacting with opticians, physicians, owners, front desk personnel and others. At times this will require a tough skin, as you will be on the front line of resolving issues and mistakes. You'll also need to build relationships with internal contacts to make it easier to resolve issues quickly. Those who succeed here are typically invested in and enjoy helping others to succeed.
While this role focuses on account management, you should bring the entrepreneurial drive of a hunter, including outstanding presentation and closing skills. You'll get to know your existing customers and their businesses, and always look for ways to expand the account. You also should take advantage of Essilor resources, such as brand specialists, to support these efforts. This will require that you maintain the right balance between being assertive and establishing trust-based relationships.
In addition, to be an outstanding Account Executive, you will:
- Bring an entrepreneurial spirit and strong work ethic
- Assume ownership and accountability for your responsibilities
- Manage multiple tasks and priorities effectively
- Pay attention to details while also understand the bigger picture
- Maintain a strong customer service orientation as you interact with both customers and internal contacts
This description is intended to give you a general overview of the position and is not an exhaustive listing of duties and responsibilities.