If you're a proven product manager who complements experience supporting customer-facing applications with strong technical skills and the ability to influence and collaborate with a variety of stakeholders from individual contributors to executive leaders, this role offers you some compelling opportunities. Consider:

• You will join our rapidly growing, global Digital Acceleration (DITAC) team. In fact, this role is being added due to strong growth.
• Digital is at the heart of consumer awareness and interaction (search, select, buy) in our category and you will play a key role in delivering on our mission and growth objectives. We are working to establish a leadership position in providing consumers with information and tools to enhance their vision.
• You can expand your experience and knowledge as you interact with sharp, talented people across the globe and gain broad exposure to DITAC programs.
• This is an exciting time to join us. Our recent merger with Luxottica has made us the world's largest player in the eyewear industry, and the ongoing integration will continue to expand opportunities.
• You will be part of an organization driven by a threefold mission: Improving lives by improving sight; Innovating for better vision; and Reaching the 2.7 billion underserved.
• Enjoy an upbeat culture and entrepreneurial environment, along with a competitive compensation package and top-tier benefits.

Note: We will consider both senior product managers and strong product managers for this role. 

Improving Lives By Improving Sight. Essilor of America, Inc. is the leading manufacturer of eyeglass lenses in the United States, employs more than 10,000 people and operates the largest and most comprehensive optical laboratory network in the U.S. Essilor of America, Inc. is a subsidiary of Paris-based Essilor International. Essilor manufactures optical lenses under the Varilux®, Crizal®, Transitions®, and other brands, and our products are worn by one billion people daily. Essilor has been on Forbes' list of the World's 100 Most Innovative Companies every year since 2010, and we ranked #62 out of 700 corporations awarded the title "Diversity Leader 2020" by the Financial Times.

Pictured: Essilor Experts™ are independent eyecare professionals who are specially trained to explain the many benefits of lenses from Essilor. The DITAC team is committed to helping these professionals by making things easy for the consumers they serve.

To meet the basic qualification for this role, you will have legal authorization to work permanently in the United States for any employer without requiring a visa transfer or visa sponsorship. In addition, to be a good fit for the Product Manager / Senior Product Manager opportunity, you will have:

• 5+ years of experience as a product manager for a consumer-facing application; 7+ years for the senior role  Quick question for you - click here
• Bachelor's degree in Marketing, Business, IT or relevant field Quick question for you - click here
• Broad technical breadth and depth on online features & web CRM/CMS (i.e. Store locator feature)
• Knowledge of current best practices in digital product management, and ability to identify future trends
• Lead and deploy initiatives to ease customer access to our portfolio
• Lead generation experience and skills
• Ability to create lead generation through technology
• Experience in E-marketing, designing & managing innovative online & mobile applications
• Strong project management skills to manage multi-platform & products initiatives
• Experience in data analytics to understand customer satisfaction & experience on accessing our catalog, store locator and services
• Excellent proficiency in English. Proficiency in other languages is a plus.
• Passion for understanding customers
• Experience in a consumer-facing role highly preferred
• Prior experience as a product manager in a technology firm, FMCG, retail, etc.
• Global and multi-cultural experience preferred

​Currently, the team is working remotely. When appropriate to do so, we will make a plan to safely return to the office.

Essilor, through its ecosystem of web properties, serves the needs of hundreds of millions of consumers every year, globally. As Product Manager, you will connect this audience to their next step on their journey through multi-faceted pathways. You will prioritize work against clear outcome-oriented goals, discover and validate real customer and business value, and install processes that are needed to reduce the uncertainty that the product will succeed in the market.

A key pathway currently in our portfolio is the store locator. The locator connects consumers who wish to book an appointment with an eye care professional or to make a product purchase with a network of partners. The scope of the role entails:

• Owning the store locator, its full utilization, and the deployment of these store locators across our web properties
• Owning our core content platform, allaboutvision.com, and all content enabled experiences
• Owning the project roadmaps in order to define creative, high quality, and simple services based on elevating consumer experience in alignment with strategy

To meet your goals and responsibilities, you will be expected to continuously learn to ensure optimization of the store locator to begin with, but also to go beyond the store locator module as we expand our toolkit.  Quick question for you - click here

Specific responsibilities will include:

• Owning and delivering KPIs around store locator utilization (consumer traffic, engagement, conversion)
• Ensuring our customer can efficiently find the product information and availability when they need it - optimization of customer experience
• Owning the locator, AAV and content experience roadmaps (functionality enhancements, global deployment)
• Coordinating with IT, Product Owners and other Digital Acceleration stakeholders on implementation
• Identifying initiatives and running these initiatives as projects while keeping budget targets, and reporting on their efficiency
• Defining creative, high quality, and simple solutions to elevate the consumer experience in alignment with strategy
• Developing cutting edge toolkit to provide relevant information to meet the needs of the consumer in the journey of vision

Note: this description is intended to give you a general overview of the position and is not an exhaustive listing of duties and responsibilities.

Exciting DITAC growth
The DITAC team and the initiatives we support are growing quickly. Our U.S.-based team as doubled more than three times in two years and the team's global presence is growing just as quickly. At the same time, our products have doubled from two to four with product numbers five and six on the horizon. It's an exciting time. 

Excellent compensation
In addition to a competitive salary and outstanding bonus potential, we offer an exceptional mix of first-rate benefits, including medical, dental and vision plans; a 401(k) plan with company match (vested after 30 days); an employee stock purchase plan with a shares match; tuition reimbursement; comprehensive training through Essilor University; lens and frame benefits for you and your family;  and more.

Filling an important need for the consumer
You can feel good knowing that you are serving as a leader working to provide consumers with information and tools to enhance their vision.

Great environment
You will join a global team that includes dedicated, sharp and mutually supportive professionals. Our culture is entrepreneurial and fresh, backed by 170 years of success. 

Truly living our values
At Essilor, we believe everyone deserves to see life and all its detail with the best vision possible. That's why, in addition to designing, manufacturing and distributing quality vision care solutions worldwide, we invest in raising awareness of the importance of good vision, support eyecare professionals, invent new technologies and products, and support philanthropic initiatives. We also are committed to robust standards for environmental sustainability. These are just a couple of reasons we were one of the 52 companies named to Fortune magazine's 2019 Change the World list.

Video: As part of the #DifferenceMakers campaign, Essilor chose four eyecare professionals and three Essilor employees to participate in a mission trip to Southeast Asia in March 2019.

Those who excel at Essilor truly enjoy a dynamic environment and remain agile and able to pivot. The pace here is fast and people are busy. The DiTAC team has "start-up" energy even though we are part of a large, established business. The ideal candidate for this role will have/be:

• A start-up mindset (e.g. flexibility, creativity, commitment) 
• Comfortable working and communicating across a wide spectrum of roles 
• Team-spirited with the ability to work in perfect cohesion with product and sales teams, as well as with our partners and retailers
• Strong analytical and data-driven storytelling skills
• Organized, driven and able to keep the team driven
• High drive and energy
• A continuous improvement approach
• Open-minded to innovation and how to adapt it to our industry
• Able to think through a problem, keeping the customer top-of-mind, work with other teams, such as SEO, to drive solutions

Pictured: "7 Ways to Avoid Foggy Glasses" is an example of the kind of information provided on Essilor's allaboutvision.com website. You'll support the consumer-facing site as you work with our locater application and other DITAC products.