If you combine production supervisory experience with solid leadership skills and a collaborative approach, this position offers you some compelling opportunities. You will:

• Make an impact as you help shape and define the quality team and function in a state-of-the-art facility, featuring robotics and clean rooms, that is the largest of its kind in the nation. Quick question for you - click here
• Expand your knowledge; for example, as long as you have basic familiarity with quality, this could be your chance to learn this rewarding field.
• Contribute to diverse activities in an evolving environment. Not only will you supervise QA Analysts, but you also may contribute as we build a new quality lab on site, and as we pursue ISO certification.
• Showcase your potential to take on additional responsibilities and advance as the quality team and business volume grow. Essilor is proactive about supporting employee development.
• Join an organization driven by a threefold mission: Improving lives by improving sight, Innovating for better vision, and Reaching the 2.7 billion underserved.

Improving Lives By Improving Sight. Essilor of America, Inc. is the leading manufacturer of eyeglass lenses in the United States, employs more than 10,000 people and operates the largest and most comprehensive optical laboratory network in the U.S. Essilor of America, Inc. is a subsidiary of Paris-based Essilor International. Essilor manufactures optical lenses under the Varilux®, Crizal®, Transitions®, and other brands, and our products are worn by one billion people daily. Essilor has been on Forbes' list of the World's 100 Most Innovative Companies every year since 2010, and we ranked #62 out of 700 corporations awarded the title "Diversity Leader 2020" by the Financial Times.

To meet the basic qualification for this role, you will have legal authorization to work permanently in the United States for any employer without requiring a visa transfer or visa sponsorship. In addition, to be a good fit for the Quality Supervisor opportunity, you will have:

• A high school diploma or an equivalent combination of education and experience; an associate's or bachelor's degree in a relevant field is preferred.
• 3+ years of supervisory experience in production environments.
• Familiarity with quality assurance/quality control; experience with quality tools and processes (root cause analysis, fishbone diagrams, etc.) is a strong plus.
• Strong leadership skills and the ability to coach and train others.
• Computer proficiency, including familiarity with MS Excel and basic data analysis.
• The ability to manage to established metrics.
• The ability to understand various production processes and evaluate them for improvement.
• Strong interpersonal skills, including the ability to influence and motivate others.
• Rigorous attention to detail.
• Strong self-motivation and a desire to grow professionally.
• Excellent verbal and written communication skills.

As an essential business, we have strong protocols in place protecting our employees and safeguarding their health, across all of our facilities.

Reporting to the Quality Manager, you will supervise a team of nine QA Breakage Analysts, three for each shift. The Columbus lab is fairly new and operations continue to ramp up. That means that the team is likely to grow and that structures, assignments and processes will continue to evolve.

You will divide your time fairly evenly between engaging with the Analysts in the production areas and handling analytical and administrative responsibilities. You'll also interact regularly with other departments and functions. Initially, you'll help develop processes and procedures, building and improving on existing ones. This will include establishing key performance indicators (KPIs) for production quality as well as Analyst performance. Quick question for you - click here

The Analyst's main role is to assess jobs that have been flagged as potentially unacceptable, communicate with production, and get unacceptable jobs restarted in a timely manner. You'll coach and train them, evaluate their performance and ensure they are collaborating effectively with production leaders. You also will ensure that the Analysts record data diligently, as you and others will use the data to drive improvements.

More specifically, your responsibilities will include:

• Ensuring your team follows guidelines for safety, quality, and productivity.
• Promoting cross-functional collaboration and identifying opportunities to increase collaboration.
• Supporting ongoing continuous improvement efforts and special projects.
• Training new employees.
• Coordinating employee work schedules.
• Handling employee issues in a consistent and respectful manner.
• And more.

Note: this description is intended to give you a general overview of the position and is not an exhaustive listing of duties and responsibilities.

Professional development
You will help shape a define a quality team, adding valuable skills to your résumé. In addition, we expect the team to grow as operations expand, meaning your responsibilities may grow as well.

Exciting time to join
There is a lot going on right now, such as the Essilor-Luxottica integration (which has made us the world's largest player in the eyewear industry), and in this environment, strong performers will have opportunities to stand out. Success in this role could set you up to move up in the quality organization or into other areas of our organization.

Great environment
You will join a team that includes dedicated, sharp and mutually supportive professionals. Our culture is entrepreneurial and fresh, backed by 170 years of success.

Truly living our values
At Essilor, we believe everyone deserves to see life and all its detail with the best vision possible. That's why, in addition to designing, manufacturing and distributing quality vision care solutions worldwide, we invest in raising awareness of the importance of good vision, support eyecare professionals, invent new technologies and products, and support philanthropic initiatives. We also are committed to robust standards for environmental sustainability. These are just a couple of reasons we were one of the 52 companies named to Fortune magazine's 2019 Change the World list.

Excellent compensation
In addition to a competitive salary and bonus potential, we offer an exceptional mix of first-rate benefits, including medical, dental and vision plans; a 401(k) plan with company match; tuition reimbursement; comprehensive training through Essilor University; lens and frame benefits for you and your family; an employee stock purchase plan with company match; and more.

Video: As part of the #DifferenceMakers campaign, Essilor chose four eyecare professionals and three Essilor employees to participate in a mission trip to Southeast Asia in March 2019.

You will need to flexible and adaptable as the lab, the quality function and your own role continue to evolve. There is a fair amount of ambiguity to navigate, even as you help implement the structures that minimize ambiguity. Of course, standards for quality and safety are always clear and unambiguous, although they are subject to change.

Leadership skills will be important, with regard to both your team and your interactions with different areas. You should be comfortable interacting with diverse personalities. As you help implement change, you'll need to be able to influence and motivate others to get on board.

Currently, the Analysts support specific assigned departments, but you will help minimize silos and promote collaboration and communication across the team. We may make physical changes to promote this, but there also will be a cultural aspect. You'll help ensure that the Analysts think less in terms of "my department" and more in terms of "We're quality and we work together."