If you combine eye care practice (ECP) or industry experience, ideally in an inside or field sales role, with technical savvy and the ability to effectively connect with ECP over the phone, the role of Tech Suite Inside Sales Representative could be your ideal opportunity. Here's why. You will: 

• Join a new Inside Sales team, built to promote sales of top industry technology and services -- both existing and new products. You'll have the benefit of warm leads, which will limit the amount of cold calling required.
• Gain broad exposure to our technology and organization. You'll find game-changing SaaS software, a balanced culture that is collaborative, competitive and fun, and Eye Care Practices that need and appreciate our technology and service.
• Enjoy the best of both worlds: the smaller entrepreneurial company atmosphere of ECP Practice Solutions Group, alongside the stability and resources of a growing global organization. Essilor's, our parent company, 2018 merger with Luxottica made it the world's largest player in the eyewear industry.
• Earn a competitive base salary, uncapped commission and a strong benefits package that includes all you would expect plus some great extras, such as frame and lens discounts and a stock purchase plan. 
• Work remotely until it's safe to return to work. Once it's safe to do so, we’ll move into our new office space centrally located in Creve Coeur! We’ll also consider outstanding candidates outside of the local area who can work remotely.
• Join an organization driven by a threefold mission: Improving lives by improving sight, Innovating for better vision, and Reaching the 2.7 billion underserved.

We have multiple inside sales opportunities available, so feel free to share this information with your network of talented peers.

ECP Practice Solutions Group, an Essilor group, is a newly formed B2B / B2B2C SaaS organization located in St. Louis, MO. The ECP Practice Solutions Group is focused on commercializing/deploying digital solutions to increase retention, deliver new customers, increase capture rate, and grow the basket for both independent eye care professionals (iECPs) and EssilorLuxotica.

Improving Lives By Improving Sight. Essilor of America, Inc. is the leading manufacturer of eyeglass lenses in the United States, employs more than 10,000 people and operates the largest and most comprehensive optical laboratory network in the U.S. Essilor of America, Inc. is a subsidiary of Paris-based Essilor International. Essilor manufactures optical lenses under the Varilux®, Crizal®, Transitions®, and other brands, and our products are worn by one billion people daily. Essilor has been on Forbes' list of the World's 100 Most Innovative Companies every year since 2010, and we ranked #62 out of 700 corporations awarded the title "Diversity Leader 2020" by the Financial Times.

To meet the basic qualification for this role, you will have legal authorization to work permanently in the United States for any employer without requiring a visa transfer or visa sponsorship. In addition, to be a good fit for the Tech Suite Inside Sales Representative opportunity, you will have:

• A bachelor’s degree or equivalent experience (i.e. 4 years’ experience working in sales, inside sales or similar).  
• A background in sales, ideally with an ECP or in the eye industry. We'll also consider industry professionals with the personality and desire to step into sales.  Quick question for you - click here
• Exceptional verbal and written communication, negotiation, and listening skills.
• Ability to meet and exceed targets and other goals. 
• Solid computer skills including:
  • Experience managing a sales process through CRM and other technology tools; experience with Salesforce is a plus Quick question for you - click here
  • Experience with Microsoft Office Suite (e.g. Word, Excel, PowerPoint)
• Comfort in establishing relationships; persistent and gracious on the phone.
• Possess an optimistic, team player attitude while also working effectively as an individual contributor in an entrepreneurial environment.
• Strong technical aptitude with strict attention to detail and a knack for service.
• Knowledge of effective marketing techniques to enhance communication and capture strategy.

The Products

CLX and 4PatientCare are two of our cornerstone technology platforms being deployed, providing online ordering, online appointment booking and patient communication messaging for independent eye care practices (iECPs). Our mission is simple: help eye practices help patients see better. Our member-centric solutions enable these practices to better maintain doctor–patient relationships, create office efficiencies and generate additional revenues. It is a win, WIN for our practices and superior patient care!  Quick question for you - click here ]

Your Role

As Inside Sales Representative, your mission will be to help further accelerate our growth by selling technical products and services, primarily through the engagement of Eye Care Practices. You will manage the entire sales cycle from engaging and qualifying iECPs to providing technical expertise to negotiations and closing.  You will:

• Monitor and analyze changes in the market, competitor activity and customer base, and adjust sales plans accordingly.
• Partner with other channels' outside sales teams, virtually, to identify and gain an in-depth understanding of account opportunities.
• Manage lead generation through multiple channels and programs, engage with and close new client relationships.
• Qualify all sales leads based upon specific lead qualification criteria definitions.
• Determine each prospects’ unique business needs, and position ECP Practice Solutions Group solutions to meet the prospects’ priorities.
• Showcase solutions and demonstrate by presenting the solutions’ value proposition, modifying your communication style to suit different audiences.
• Influence multiple decision makers and key contacts to achieve sales.
• Position yourself with multiple organizations via phone, e-mail, networking, events, and utilizing Internet information sources (LinkedIn, Google, etc.)
• Promote continuous process improvement to automate software to create efficiencies in the sales pipeline.

This description is intended to give you a general overview of the position and is not an exhaustive listing of duties and responsibilities. 

Learning and development
Ours is a dynamic environment filled with interesting challenges and opportunities for growth. There is always something to learn, think through, research or fix. At every level, people are producing work and are learning and evolving their skills and knowledge.

Solid training
You will enjoy solid training to get up to speed and continue to learn as we roll out new products. We are committed to setting you up for success as you come on board and with future opportunities for professional growth.

Great environment
You will join a new team and work with existing teams that include dedicated, sharp and mutually supportive professionals. Our culture is entrepreneurial and fresh, backed by 170 years of success. You'll also be part of the global organization.

Truly living our values
At Essilor, we believe everyone deserves to see life and all its detail with the best vision possible. That's why, in addition to designing, manufacturing and distributing quality vision care solutions worldwide, we invest in raising awareness of the importance of good vision, support eyecare professionals, invent new technologies and products, and support philanthropic initiatives. We also are committed to robust standards for environmental sustainability. These are just a couple of reasons we were one of the 52 companies named to Fortune magazine's 2019 Change the World list.

Excellent compensation
In addition to a competitive base plus commission, we offer an exceptional mix of first-rate benefits, including medical, dental and vision plans; a 401(k) plan with company match; tuition reimbursement; comprehensive training through Essilor University; lens and frame benefits for you and your family; an employee stock purchase plan with company match; and more.

Video: As part of the #DifferenceMakers campaign, Essilor chose four eyecare professionals and three Essilor employees to participate in a mission trip to Southeast Asia in March 2019.

To stand out in this role, you'll bring an outgoing, engaging personality and strong goal orientation along with the ability to communicate technical information, including the value-add, in an accessible fashion. Your relationship-building skills will also be critical, both internally and externally, as you connect with various internal channels, including outside sales representatives, and prospective customers, and find your place in our entrepreneurial and collaborative culture. 

In addition, to be an outstanding Tech Suite Inside Sales Representative, you will:

• Dedicate yourself to learning, continuously evolving your abilities and filling any knowledge gaps.
• Maintain an upbeat attitude and an approachable, team-oriented persona.
• Be driven and passionate about consistently meeting goals.
• Take responsibility for your own success by accepting challenges, pursuing goals and learning from misses.
• Provide inside sales expertise, but also seek expertise when needed.

If this sounds like the right mix of challenge and opportunity, and you meet the minimum requirements, we look forward to hearing from you.