To meet the basic qualification for this role, you will have legal authorization to work permanently in the United States for any employer without requiring a visa transfer or visa sponsorship. In addition, to be a good fit for the Inside Sales Representative opportunity, you will have:

• Bachelor’s degree preferred
• 1-4 years of sales experience with demonstrated results preferred; we’ll also consider candidates with strong optical knowledge and experience and the drive and desire to build a sales career  Quick question for you - click here
• Optical knowledge and sales experience preferred
• Proven presentation skills, ideally in remote environments (phone, video)
• Strong interpersonal and written and verbal communication skills; ability to build professional relationships over the phone
• Solid computer skills including Microsoft Office Suite programs (Word, Excel, PowerPoint) and/or Google Suite; CRM experience preferred  Quick question for you - click here
• Ability to make an impact as an individual contributor while also contributing to overall team success
• High energy with the ability to follow-up and follow-through in a timely manner
• Excellent organization, administrative and prioritization skills
• Customer service orientation required; customer service experience and/or client relations strongly preferred Quick question for you - click here
• Willingness to travel to attend meetings, training and/or tradeshows; travel will be minimal

We will consider candidates anywhere in the U.S., however, you will work Eastern time zone hours to support ECPs in your assigned territory.

You will report to one, and work closely with two District Sales Managers, each responsible for a different area of your Eastern U.S. territory. You will be responsible for sales performance, customer relations, and growing sales volume for branded products for a large account base of smaller, independent eye care practices. Generally, the accounts each have a  sales volume of $5000 or less.  Quick question for you - click here

You will work from your home office and spend 90% of your time on the phone, initially focused on developing the existing base, and later adding to that base through new account development. Ultimately, you will focus on maintaining and expanding current accounts approximately three-quarters of the time, with the remainder spent on new account generation. Ultimately, you will be responsible for the acquisition and growth of ECP business and loyalty through the positioning and delivery of branded products, marketing strategies, service excellence and technical superiority. More specifically, as Inside Sales Representative you will:

• Build and implement a strategy for all accounts and create an in-depth strategy for key accounts
• Partner with lab personnel and customer service to gain an in-depth understanding of account opportunities and adjust call schedules and business plans accordingly
• Use a consultative selling approach with customers that drives immediate sales and establishes a long-term business partnership
• Utilize Brand Sales strategy to develop trusted partnerships with ECPs to not only grow their branded product sales but their overall business
• Determine customer needs and position premium branded products and services to effectively meet those needs
• Utilize corporate tools and applications to document, plan, monitor, and meet sales objectives within your territory.
• Monitor and analyze changes in the market, competitor activity and customer base, and adjust sales plans accordingly
• Review cycle plan, market conditions, KPI expectations and customer needs with the District Sales Managers to plan your territory sales strategy and to refine call schedules
• Use analytical tools and software applications effectively to manage your accounts (e.g., Salesforce reports, weekly Work in Progress (WIP) reports, Product Usage reports, weekly sales update
• Vary professional selling approach based on segmentation, audience and ECPs’ business approach
• Anticipate and address customer needs and issues proactively, resolve customer issues in a timely manner and use the opportunity to build a stronger relationship
• Partner with the lab when addressing customer needs while maintaining a professional image
• Demonstrate an obsession for customer service through customer involvement
• Communicate on an ongoing basis with the District Sales Managers regarding personal development, sales results, and plans of action

This description is intended to give you a general overview of the position and is not an exhaustive listing of duties and responsibilities. 

Autonomy and support
We're looking for a professional who can build relationships and make an impact in short order. If you're that person, you'll enjoy a good deal of autonomy in executing your role, while also enjoying strong support when you need it from two district sales managers and other team members. Though you'll work virtually, you'll never work in a silo and will enjoy "open door" support, as well as plans / programs that will help you be successful. 

Outstanding training
You'll take part in a robust training program that includes working with our sales trainers and completing a variety of online courses that cover everything from basic optics to practice management. We'll ensure you have the necessary training and tools needed for success.

Great environment
You will join a team that includes dedicated, sharp and mutually supportive professionals. Our culture is entrepreneurial and fresh, backed by 170 years of success. You'll also be part of a diverse, global talent organization.

Truly living our values
At Essilor, we believe everyone deserves to see life and all its detail with the best vision possible. That's why, in addition to designing, manufacturing and distributing quality vision care solutions worldwide, we invest in raising awareness of the importance of good vision, support eye care professionals, invent new technologies and products, and support philanthropic initiatives. We also are committed to robust standards for environmental sustainability. These are just a couple of reasons we were one of the 52 companies named to Fortune magazine's 2019 Change the World list.

Excellent compensation
In addition to competitive compensation, we offer an exceptional mix of first-rate benefits, including medical, dental and vision plans; a 401(k) plan with company match; tuition reimbursement; comprehensive training through Essilor University; lens and frame benefits for you and your family; an employee stock purchase plan with company match; and more.

Video: As part of the #DifferenceMakers campaign, Essilor chose four eyecare professionals and three Essilor employees to participate in a mission trip to Southeast Asia in March 2019.

To stand out in this role, you'll bring an outgoing, engaging personality and strong goal orientation along with the ability to communicate information, including the value-add, in an accessible fashion. Your relationship-building skills will be critical as you connect sales leadership, customer service, lab personnel and others internally, and with prospective and existing customers. Ultimately, this is sales. You'll know you're hitting the mark when there's visible traction in your territory and you're meeting your targets. Quick question for you - click here

In addition, to be an outstanding Inside Sales Representative, you will:

• Dedicate yourself to learning, continuously evolving your abilities and filling any knowledge gaps
• Maintain an upbeat attitude and an approachable, team-oriented persona
• Bring high energy, drive and a commitment to consistently meeting and exceeding goals
• Be flexible and adaptable to change and to meet demands
• Own your success by accepting challenges, pursuing goals and learning from misses
• Provide inside sales expertise, but also seek expertise when needed

If this sounds like the right mix of challenge and opportunity, and you meet the minimum requirements, we look forward to hearing from you.