If you combine a background in business analytics and complex data systems, ideally supporting a field sales organization, with strong communication skills and a bias for providing outstanding service,  the role of Sales Support Analyst offers you some compelling opportunities. You will:

• Take the next step in your career at a growing global industry leader. Our 2018 merger with Luxottica made us the world's largest player in the eyewear industry.
• Enjoy wide visibility and make an impact as you work directly with all levels of our sales organization, from Account Executives to Vice Presidents, serving as a trusted advisor to team members, and being responsible for a multi-million dollar budget line item.
• Expand your skills and knowledge as you add a variety of technical tools, such as Incentive Compensation Management, DataViz, including Qlik Sense, and/or CRM software, if you don't already know them, and partner with a strong manager who will train and mentor you.
• Enjoy a widening scope and exposure. Initially, you will focus on sales commissions, including quarterly and yearly reporting, but we anticipate that this role will widen in scope over time, giving you ample growth opportunities.
• Join an organization driven by a threefold mission: Improving lives by improving sight, Innovating for better vision, and Reaching the 2.7 billion underserved.

Initially, you will work remotely from your home office. When it's safe to do so, we expect to return to the office in Dallas. Quick question for you - click here

Improving Lives By Improving Sight. Essilor of America, Inc. is the leading manufacturer of eyeglass lenses in the United States, employs more than 10,000 people and operates the largest and most comprehensive optical laboratory network in the U.S. Essilor of America, Inc. is a subsidiary of Paris-based Essilor International. Essilor manufactures optical lenses under the Varilux®, Crizal®, Transitions®, and other brands, and our products are worn by one billion people daily. Essilor has been on Forbes' list of the World's 100 Most Innovative Companies every year since 2010, and we ranked #62 out of 700 corporations awarded the title "Diversity Leader 2020" by the Financial Times.

To meet the basic qualification for this role, you will have legal authorization to work permanently in the United States for any employer without requiring a visa transfer or visa sponsorship. In addition, to be a good fit for the Sales Support Analyst opportunity, you will have:

• A bachelor’s degree, ideally in Business, Business Administration, or another relevant field; or the equivalent combination of education and experience  Quick question for you - click here
• 2+ years of successful experience in a similar role(s), ideally working with field sales; 4-6 years of experience required without a bachelor's degree (A.A. or no degree)
• Strong computer skills and experience including deep knowledge of MS Excel, especially data manipulation (Sort, VLOOKUP, Chart, etc.), and experience with one or more of the following:
  • Incentive Compensation Management (ICM) system(s) preferred
  • DataViz tools such as Tableau, Qlik Sense, or PowerBI preferred
  • Large data manipulation is a plus
  • SQL is a plus
  • CRM software, ideally SalesForce.com is a plus
• A high degree of technical knowledge and hands-on experience in complex data systems and processes
• Ability to accurately compile and analyze both quantitative and qualitative data
• Proven ability to assess problems and research solutions
• A background in forecasting and/or experience doing heavy statistical calculations is a plus

In addition, you will need the following core competencies and characteristics:

• Excellent analytical and problem-solving skills
• Strong attention to detail
• A strong sense of urgency and follow-through
• Excellent written and verbal communication skills; ability to effectively engage with all levels of the organization
• Strong interpersonal, collaboration and customer service skills to build relationships and effective partnerships across the organization
• High accountability with the motivation to fully own your responsibilities
• Ability to multi-task, prioritize, take on responsibility and work well under deadlines

Reporting to the Manager, Compensation Administration, as Sales Support Analyst, you will be responsible for administering the commission process and ensuring that the Eye Care Practices (ECP) Sales organization is paid accurately and on time. You will support a sales team of 200+ throughout the quarterly commission cycle. Your primary responsibility will be to calculate commissions based on sales results and provide data analytics, but you'll also work directly with Sales team members, serving as a subject matter expert who is available to answer questions, address concerns and provide guidance. Specifically, you will:

• Execute sales commissions calculations, workflow approval, payroll processing, and reporting
• Review commission calculations to ensure accuracy prior to uploading into the payment system and in time for each quarterly payment cycle/close
• Analyze existing sales commissions processes; find and suggest opportunities for improvement
• Establish the reporting cadence for sales compensation data (e.g. quota attainment distribution, true-ups, draws, etc.)
• Analyze commissions and processes by developing MS Excel spreadsheet tools to meet the need
• Support the sales territory alignment process
• Perform QoQ/YoY analysis of sales incentive data to identify trends and benchmark them against industry trends
• Work closely with the Reporting and Analytics team to ensure high accuracy of the data used to calculate and publish commissions
• Participate in meetings with team members and management to discuss changes and improvements
• Act as an ECP Sales Operations super user for:
  • ECP sales data (e.g. Qlik Sense and Tableau)
  • KPI tool

This description is intended to give you a general overview of the position and is not an exhaustive listing of duties and responsibilities.

Professional development
Success in this role could set you up to pursue advancement in the role or in other departments such as Finance or Marketing.  At Essilor, we support our employees' professional growth and development objectives offer multiple paths of advancement. In fact, this role is open due to a promotion!

Autonomy and support
You'll enjoy the autonomy to take ownership of your role and excel. At the same time, you will have strong support and mentorship when you need it. You bring a commitment to quality and the drive to learn and we'll ensure you have the training, tools and support you need for success. 

Great environment
You will join a team that includes dedicated, sharp and mutually supportive professionals. Our culture is entrepreneurial and fresh, backed by 170 years of success. 

Truly living our values
At Essilor, we believe everyone deserves to see life and all its detail with the best vision possible. That's why, in addition to designing, manufacturing and distributing quality vision care solutions worldwide, we invest in raising awareness of the importance of good vision, support eyecare professionals, invent new technologies and products, and support philanthropic initiatives. We also are committed to robust standards for environmental sustainability. These are just a couple of reasons we were one of the 52 companies named to Fortune magazine's 2019 Change the World list.

Excellent compensation
In addition to a competitive salary and bonus opportunity, we offer an exceptional mix of first-rate benefits, including medical, dental and vision plans; a 401(k) plan with company match; tuition reimbursement; comprehensive training through Essilor University; lens and frame benefits for you and your family; an employee stock purchase plan with company match; and more.

Video: As part of the #DifferenceMakers campaign, Essilor chose four eyecare professionals and three Essilor employees to participate in a mission trip to Southeast Asia in March 2019.

Your analytical and technical skills will be essential, but just as important will be your business sense and interpersonal abilities as approach problems and interact and effectively communicate with internal customers. You'll know you're hitting the mark when your customers are happy and are turning to you as an expert on commissions.

The pace here is fast and change happens frequently. Those who excel at Essilor truly enjoy the dynamic environment and remain agile and able to pivot. In addition, in order to be an outstanding Sales Support Analyst, you will:

• Demonstrate strong character, maintaining high standards including honesty, transparency and trustworthiness 
• Pay very close attention to detail and accuracy
• Consistently leverage strong communication and customer service skills
• Serve as a strong partner to your supervisor, taking ownership of your responsibilities
• Effectively communicate your calculations to a variety of stakeholders, including senior leadership
• Drive better engagement
• Keep a constant eye out for ways to improve processes and efficiencies

If this sounds like the right mix of challenge and opportunity, and you meet the minimum requirements, we encourage you to apply and look forward to hearing from you.