Make an Impact Driving; Enjoy Outstanding Training & Help in the Optical Lab When the Clinic is Open

If you combine the outstanding driving skills needed to drive a 37' mobile clinic with a passion for helping children and an interest in the optical industry, the role of Mobile Clinic Driver offers you some compelling opportunities. You will:

• Make a difference in the lives of the children we serve. You will act as a mentor and role model to the extended Dallas-Fort Worth community and the schools we serve as you drive the clinic to children who will be fitted for glasses, free of charge. 
• Feel pride in your work -- work that can make a tremendous difference in a child's life -- from children who are falling behind in school because they can't see the board to some who have trouble learning to read because of their vision.
• Enjoy strong training and professional development as you learn to work as a technician as well as cross-train on other jobs in the clinic. We'll provide the training you need to succeed and even pay the fees for you to earn ABO certification.
• Work on a collaborative, top-notch team filled with dedicated and caring individuals. It's a team that makes coming to work a pleasure.
• Join a growing global industry leader. Our recent merger with Luxottica made Essilor the world's largest player in the eyewear industry. You will work for the Essilor Vision Foundation, the non-profit part of the business.
• Join an organization driven by a threefold mission: Improving lives by improving sight, Innovating for better vision, and Reaching the 2.7 billion underserved.

Improving Lives By Improving Sight. At Essilor Vision Foundation, we strive to give children a brighter future by helping them see the world more clearly. We partner with communities to provide vision screenings, vision exams, and eyeglasses to underserved children at no cost to their families. We also work to educate parents and communities about the importance of vision and the role it plays in literacy, society, and the economy. Since 2007, the Essilor Vision Foundation has provided more than 1 million pairs of eyeglasses to individuals in need.

Essilor of America, Inc. is the leading manufacturer of eyeglass lenses in the United States, employs more than 10,000 people and operates the largest and most comprehensive optical laboratory network in the U.S. Essilor of America, Inc. is a subsidiary of Paris-based Essilor International. Essilor manufactures optical lenses under the Varilux®, Crizal®, Transitions®, and other brands, and our products are worn by one billion people daily. Essilor has been on Forbes' list of the World's 100 Most Innovative Companies every year since 2010, and we ranked #62 out of 700 corporations awarded the title "Diversity Leader 2020" by the Financial Times.

To meet the basic qualification for this role, you will have legal authorization to work permanently in the United States for any employer without requiring a visa transfer or visa sponsorship. In addition, to be a good fit for the Mobile Clinic Driver opportunity, you will have:

• A valid driver’s license and a clean driving record required; a valid CDL is a plus, but not required. 
• Must be willing and capable of driving 37 ft. mobile clinic (a skills assessment will be completed during the interview process).
• Strong learning acumen with the drive and desire to learn to work within the clinic. Optometric or Ophthalmic clinical practice experience is desired but not required. 
• Strong interpersonal, collaboration and verbal and written communication skills.
• Excellent problem solving, organizational, administrative and customer service skills.
• Patience and persistence.
• Flexibility and adaptability to meet schedule and workflow demands.
• Ability to interact cooperatively with diverse populations and different personalities.
• Proficiency in MS Office and/or Google Docs applications; Salesforce experience preferred.
• Understanding of HIPAA compliance preferred.
• A high school diploma or GED equivalent; college coursework or an associate or bachelor's degree is preferred.
• Spanish or other bilingual skills a plus.

In addition, punctuality is critical to this role. You must be reliable and on time, without exception. This is a full-time opportunity with fluctuating starting times, depending on the mobile schedule. Generally, you will work Monday - Friday but must be available to work weekends and non-traditional hours with notice.

Note: You must clear a thorough background check and driving record evaluation in order to work with children and drive the mobile clinic.

Role Overview
Reporting to the Kids Vision for Life Area Lead, you will be responsible for driving the mobile clinic to various sites as per the clinic schedule. Additionally, you will help execute the Essilor Vision Foundation’s (EVF) vision programs in conjunction with the EVF staff, contractors, school district personnel, and/or other agencies and organizations.

The mobile clinic visits schools and does community events. Other days are spent on manufacturing the glasses, vehicle maintenance, administrative duties, team meetings, etc.  
 
Role Details
Your primary responsibility will be driving, stocking and monitoring the mobile clinic and related optical equipment. You will ensure the clinic is fully stocked before each event, drive it to the event, do set up and break down, making sure the equipment is safely locked down and ready for transport, then drive it back to the lab where it is stored. While the clinic is underway, you may work at various stations, for example helping children pick frames, retesting, etc., and will serve as a technician, fabricating glasses. More specifically, in the following areas, you will:
 
Planning

• Ensure the mobile clinic stays on the required maintenance schedule (oil changes, generator checks, etc.).
• Ensure all equipment is operating properly.
• Be responsible for scheduling mobile clinic and equipment repairs as necessary.
• Prepare frame and lens inventory for vision clinics; place reorders ongoing to ensure efficient processing on-board.
• Ensure necessary screening tools and equipment are available for outreach events; maintain and order rentals as needed.
• Utilize the ordering platform to ensure the mobile clinic is always properly stocked with consumables (lens, cases, lens cloths, exam forms, etc.).
• With the KVFL Area Leader, oversee and execute follow-up dispensing schedules as related to delivery and fitting of finished glasses.
• Following each clinic event, prepare/clean mobile clinic for the next event. 

Execution

• Drive the mobile clinic to the scheduled locations by the scheduled time.
• Perform clinic setup and break down.
• During clinics, having primary responsibility is fabricating glasses.
• During clinics, having secondary responsibility is submitting glasses orders (manufactured on the clinic and sent to the lab) in Salesforce or online ordering platform, as needed.
• Gain proficiency in all clinic stations. You will learn to fill in as needed to ensure patient flow is not disrupted, particularly during COVID when social distancing demands require limited staff onboard. This includes the use of ophthalmic testing equipment.
• Assist in training volunteers.
• Assist in checking in completed glasses ordered from the lab and dispensing glasses at schools.
• Assist as back-up to the Area Lead, as assigned.
• Actively engage in Essilor of America's shared values and mission.

Administrative tasks

• Maintain mobile clinic/equipment maintenance and repair report.
• Establish and maintain territory reporting in Salesforce to support territory KPIs.
• Report and track any maintenance or equipment issues immediately to the Area Lead.
• Report and track mobile clinic utilization, mobile clinic status, and equipment status.
• Identify and assess quality improvement practices and performance.
• Attend and participate in all required meetings.

This description is intended to give you a general overview of the position and is not an exhaustive listing of duties and responsibilities.

Training and support
You'll enjoy strong training, including written SOPs, videos and coaching, and have strong support and mentorship when you need it. You bring a sense of role ownership, a commitment to quality and the drive to learn and we'll ensure you have the training, tools and support you need for success. 

Great environment
You will join a team that includes dedicated, sharp and mutually supportive professionals. Our culture is entrepreneurial and fresh, backed by 170 years of success. 

Truly living our values
At Essilor, we believe everyone deserves to see life and all its detail with the best vision possible. That's why, in addition to designing, manufacturing and distributing quality vision care solutions worldwide, we invest in raising awareness of the importance of good vision, support eyecare professionals, invent new technologies and products, and support philanthropic initiatives. We also are committed to robust standards for environmental sustainability. These are just a couple of reasons we were one of the 52 companies named to Fortune magazine's 2019 Change the World list.

Excellent compensation
In addition to a competitive wage, we offer an exceptional mix of first-rate benefits, including medical, dental and vision plans; a 401(k) plan with company match; tuition reimbursement; comprehensive training through Essilor University; lens and frame benefits for you and your family; and more.

Naturally, your driving skills must be strong, but to thrive and excel in this role, you'll also need to bring patience, kindness and empathy to your interactions. Many of the kids are scared to come into the clinic, have special needs or other challenges, such as language barriers. Whether working with children or community members of all ages, you will guide and support those visiting the clinic as they go through the process. Your goal is to ensure they have a good experience which results in a new pair of glasses. You'll need an open mind and often, some creativity in finding ways to connect.

Clear communication will also be key, with the children, school and community contacts, and with the team. We've created a strong culture within the mobile clinic team. We work well together and support one another, often covering each other by stepping up and wearing multiple hats. Our culture is central to our success and your ability to fit in as a reliable and supportive team member will be critical. In addition, to be an outstanding Mobile Clinic Driver, you will:

• Be prompt and timely in getting the clinic on the road and to the designated site each day.
• Maintain a "safety first" approach to driving. The clinic is a multimillion-dollar investment.
• Work effectively with diverse populations.
• Always be on top of the supplies and maintenance for the mobile clinic.
• Maintain a "do what it takes" attitude and agility in executing your duties daily.
• Keep your eye out for process improvements and share your strong ideas.
• Work well across a diverse group of internal and external contacts, including multiple languages.
• Maintain an upbeat and friendly demeanor.