If you combine strong leadership and coaching skills, including a knack for engaging and motivating team members to drive productivity, with experience in a fast-paced, high-volume production facility, the role of Lab Production Supervisor offers you some compelling opportunities. You will:

• Expand your knowledge and experience. In addition to learning the optical industry and advanced optical equipment, if you don't already know it, you can add to your Lean, continuous improvement knowledge and make an impact by driving efficiencies. 
• Showcase your potential to take on additional responsibilities and/or advance. At Essilor, we invest in supporting professional development and we're committed to hiring from within whenever possible.
• Enjoy working with a collaborative, motivated team of newer, mid-range, and seasoned associates at Milroy Optical (an Essilor company) -- the largest finishing lab in the network. 
• Join at an exciting time. We're seeing strong growth at our Tampa lab, and Essilor's recent merger with Luxottica has made us the world's largest player in the eyewear industry.  Quick question for you - click here
• Become part of an organization driven by a threefold mission: Improving lives by improving sight, Innovating for better vision, and Reaching the 2.7 billion underserved.

Improving Lives By Improving Sight. Essilor of America, Inc. is the leading manufacturer of eyeglass lenses in the United States, employs more than 8,000 people and operates the largest and most comprehensive optical laboratory network in the US Essilor of America, Inc. is a subsidiary of Paris-based Essilor International. Essilor manufactures optical lenses under the Varilux®, Crizal®, Transitions®, and other brands, and our products are worn by one billion people daily. Essilor has been on Forbes' list of the World's 100 Most Innovative Companies every year since 2010, and we ranked #62 out of 700 corporations awarded the title "Diversity Leader 2020" by the Financial Times.

To meet the basic qualification for this role, you will have legal authorization to work permanently in the United States for any employer without requiring a visa transfer or visa sponsorship. In addition, to be a good fit for the Lab Production Supervisor opportunity, you will have:

• 3-5 years of direct supervisory / management experience in a fast-paced, high-volume production environment with a proven track record of success.  Quick question for you - click here
• Demonstrated competence in supervising others, including experience coaching and developing employees and motivating them to meet performance goals.
• An understanding of how to improve processes and adjust employees’ tasks to balance workflow.
• Strong computer skills, including proficiency in MS Office applications, particularly Excel and Word; ability to learn production and other software.
• Excellent communication skills with the ability to communicate effectively in a courteous and professional manner, both verbally and in writing.
• Strong problem-solving skills and the ability to identify and address trends.
• Flexibility and adaptability to work meet workflow demands in a high-growth environment.
• Ability to work effectively with a diverse, multi-cultural group.

Preferred but not required:

• An associate or bachelor's degree in Business Management or a related field.
• 3+ years of optical experience, ideally in finishing, highly preferred.  Quick question for you - click here
• Experience with continuous improvement, particularly Lean Manufacturing.
• Experience working with statistical analysis tools to gather and report data.
• Bilingual English/Spanish is a plus.

You will work the 2nd shift, typically from 4 PM-midnight, with the ability to work additional hours and some Saturdays, as needed, to meet production demands.

Reporting to the Production Supervisor, you will oversee the 2nd shift, finishing production team including approximately 30 associates. Your overall goal will be to ensure production is efficient by monitoring work and organizing workflows. You'll spend most of your time on the floor engaging with employees and problem-solving to keep production moving smoothly, but you will also be responsible for some reporting and administrative duties. You'll ensure systems are followed and work quality is high, and coach, counsel, and motivate employees as needed. Your goals will include effectively organizing and communicating with your team, peers, and manager, meeting performance standards, and troubleshooting as needed throughout your shift.

Your primary responsibilities will include:

• Overseeing and directing all 2nd shift finishing production activities.
• Providing direction, organization, coordination, communication, and employee development for the team.
• Controlling labor and material costs, ensuring safety requirements and practices are maintained, and ensuring that team members are working together to meet customer needs.
• Building a cohesive team by leading by example, supporting a team-oriented culture, and communicating effectively with team members.
• Achieving exceptional customer care by improving quality and service.
• Providing employees with clear performance objectives tied to lab performance for quality, productivity, service, and growth.
• Performing regular audits to ensure that correct procedures are being followed and machines are properly calibrated. Immediately document and post any changes to SOPs.
• Analyzing problems that arise, gathering needed data, determining actions that will solve problems, decreasing costs, and/or improve yields. Recommending changes and take initiatives by implementing solutions on the floor.
• Leading lean initiatives/projects to improve process flow, throughput, and overall lab performance.
• Maintaining department unit costs by managing and anticipating consumables, labor, equipment, and maintenance expenses.
• Supporting the hiring and retention processes through interviews, orientations, 45/90 day reviews, maintaining current and accurate performance and attendance records; managing behavior and performance issues. 
• Providing regular and timely recognition to employees; coaching to improve performance.
• Communicating openly and consistently with the Production Manager regarding the status of your department/team.
• Working flexible hours including weekends, as needed, in order to meet lab and department objectives. 
• Performing other duties as required and assigned.

We run three shifts, with the heaviest production on the 2nd shift. You'll both take the pass off from the first shift, walking the floor and understanding each day's schedule, challenges, and expectations, and pass to the 3rd shift, relating all essential information. Challenges on the floor can change from hour to hour, so you'll carefully monitor production, problem solve and move lab associates as needed to meet demands.

Note: this description is intended to give you a general overview of the position and is not an exhaustive listing of duties and responsibilities.

Training and Professional Development
Our in-house training program will acquaint you with our culture and business, as well as your role. You will train with your supervisor and with another lab supervisor on the 1st shift, and enjoy strong support once you move to the 2nd shift. We're committed to ensuring you can learn and thrive here.

Autonomy and Support
You'll enjoy the autonomy to make your mark and develop your team. At the same time, there's always strong support. For example, your manager rotates her schedule to ensure she maintains a strong connection with all shift supervisors and across all the teams. Additionally, she has weekly one-on-ones with supervisors and a monthly team meeting.

Great Environment/Strong Growth
You will join a team that includes dedicated, smart and mutually supportive professionals. Our culture is entrepreneurial, and the company has been innovating both technologically and to solve problems for 170 years. In Tampa, our lab is growing. In fact, this role has been added to accommodate that strong growth. We anticipate that your team will also continue to grow. 

Truly Living our Values
At Essilor, we believe everyone deserves to see life and all its detail with the best vision possible. That's why, in addition to designing, manufacturing and distributing quality vision care solutions worldwide, we invest in raising awareness of the importance of good vision, support eyecare professionals, invent new technologies and products, and support philanthropic initiatives. We also are committed to robust standards for environmental sustainability. These are just a couple of reasons we were one of the 52 companies named to Fortune magazine's 2019 Change the World list.

Excellent benefits
In addition to competitive compensation, we offer an exceptional mix of first-rate benefits, including medical, dental and vision plans; a 401(k) plan with company match; tuition reimbursement; comprehensive training through Essilor University; lens and frame benefits for you and your family; an employee stock purchase plan with company match; and more.

Video: As part of the #DifferenceMakers campaign, Essilor chose four eyecare professionals and three Essilor employees to participate in a mission trip to Southeast Asia in March 2019.

Ours is a fast-paced, high-volume production environment. As noted, we'll provide training, but change will be ongoing, and your role may evolve. You'll need to be open-minded and maintain a growth mindset as you approach your work. Additionally, you'll need good interpersonal and communication skills along with the ability to support a diverse, multi-cultural team.

To be an outstanding Lab Production Supervisor, you will:

• Bring a proactive approach to learning and getting up to speed quickly.
• Remain flexible and adaptable; solve problems and make good decisions.
• Effectively coach, counsel and communicate with your team.
• Remain open to coaching and training from your supervisor. 
• Support our commitment to getting Quality Right the First Time.
• Achieve goals independently and also contribute as a team player.
• Manage multiple tasks and priorities effectively.
• Ensure workspaces are clean, orderly, and safe.
• Bring a commitment to our mission and goals.