If you combine excellent communication skills with the strategic mindset to make workflow adjustments that keep the line moving, this position offers you several compelling opportunities. You will:

• Enjoy strong training to operate advanced optical equipment. Optical experience is preferred, but whether you have it or not, we'll set you up for success.
• Showcase your potential to take on additional responsibilities and advance. We are committed to hiring from within whenever possible.
• Join a collaborative, motivated team in one of the largest optical processing facilities in the nation where we value continuous improvement.
• This is an exciting time to join as we continuously build the culture we all want to be a part of, where we value individual contributions and everyone feels welcomed and appreciated.
• Enjoy the stability and resources of a growing global organization. Our recent merger with Luxottica has made us the world's largest player in the eyewear industry, which creates opportunities all around the world for employees who prove themselves.
• Earn a competitive wage and first-rate benefits that include all you would expect as well as some pleasant surprises.

Improving Lives By Improving Sight. Essilor of America, Inc. is the leading manufacturer of eyeglass lenses in the United States, employs more than 7,000 people and operates the largest and most comprehensive optical laboratory network in the U.S. Essilor of America, Inc. is a subsidiary of Paris-based Essilor International. Essilor manufactures optical lenses under the Varilux®, Crizal®, Transitions®, and other brands, and our products are worn by one billion people daily. Essilor has been on Forbes' list of the World's 100 Most Innovative Companies every year since 2010.

To be a good fit for this Surface Supervisor opportunity, you will have:

• An associate’s or bachelor’s degree in business management or a related field (preferred)
• 3+ years of direct supervisory / management experience in a fast-paced production environment with proven track record of success Quick question for you - click here
• Demonstrated competence in supervisory skills, including motivating employees to meet performance goals, strong communication skills, and a high level of comfortability with coaching and training individuals and teams 
• An understanding of how to improve processes and adjust employees’ tasks to balance workflow
• Computer skills including using email, and proficiency in MS Office applications, particularly Excel and Word
• The ability to read, write, and comprehend instructions, correspondence, and memos in English
• The ability to communicate effectively in a courteous and professional manner, both verbally and in writing
• The willingness and ability to engage with the workforce and create a positive environment and culture

Preferred but not required:

• 3+ years of optical lab experience is preferred, especially experience with digital surfacing technology
• Previous experience implementing Lean and Six Sigma process improvements
• Previous experience working with statistical analysis tools to gather and report data would be helpful

Things you need to know:

• You may work with and around chemicals
• The role may require sitting and/or standing for extended periods
• You'll need to be able to lift and move up to 15 lbs. to waist height on a regular basis
• We are customer driven, so we'll look to you to be flexible about working overtime as needed, possibly including weekends

Role Overview

As the third-shift Surface Supervisor, you’ll oversee a team of up to 18 direct reports with the goal to ensure production is efficient by monitoring work and organizing workflows. You’ll spend most of your time on the floor engaging with employees, monitoring workflows, and keeping everything moving smoothly. You’ll also ensure systems are followed, work quality is high, and completing any counseling for employees as needed. Your key goals will be to meet performance standards, engage in strong communication to your team and to your manager, and troubleshoot as needed throughout your shifts. Quick question for you - click here

Your work schedule will usually run from Sunday night through Friday morning, arriving around 10:30 pm (your team begins at 11pm) and leaving around 7:30 am once you’ve had time to do any changeover communication as needed with the arriving first shift supervisor. Your schedule may vary slightly depending on the day, workload, and needs of the business, with the expectation that you will sometimes come in during an off-shift for meetings, or may be asked to work Friday or come in early on a Sunday evening if needed.

When you have questions or need support you can turn to the third shift supervisors for other departments who will be in the facility with you, or can always connect with Surface Supervisors in our other facilities.

Role Specifics

Some of your specific tasks will be to:

• Set daily/weekly/monthly objectives and communicate them to employees.
• Maintain staff by recruiting, selecting, orienting and training employees, and developing personal growth opportunities.
• Manage projects to improve processes throughout the department for the purpose of improving production and quality levels. Identify issues in efficiency, suggest and execute improvements.
• Maintain responsibility for all aspects of Performance Management to include disciplining employees for violations to any company and or department policy.
• Organize workflow by assigning responsibilities and preparing work and vacation schedules.
• Check production output according to specifications to ensure that set goals will be met. If not, necessary adjustments will need to be made.
• Submit reports on performance and progress.
• Control labor and material cost.
• Build a cohesive team, lead by example and manage directly through multiple supervisors and/or leads.
• Ensure the safe use of equipment and schedule regular maintenance.

Note: this description is intended to give you a general overview of the position and is not an exhaustive listing of duties and responsibilities.

Professional development
Our in-house training program will acquaint you with our culture and business, as well as your role. We're committed to ensuring you thrive here, and history shows that strong performers can advance their careers at Essilor.

Great environment
You will join a team that includes dedicated, smart and mutually supportive professionals. Our culture is entrepreneurial, and the company has been innovating both technologically and to solve problems for 170 years.

Truly living our values
At Essilor, we believe everyone deserves to see life and all its detail with the best vision possible. That's why, in addition to designing, manufacturing and distributing quality vision care solutions worldwide, we invest in raising awareness of the importance of good vision, support eyecare professionals, invent new technologies and products, and support philanthropic initiatives. For example, the Essilor Vision Foundation partners with schools, eye doctors, and communities to provide eye exams and glasses to underserved children at no cost to their families. We also are committed to robust standards for environmental sustainability. These are just a couple of reasons we were one of the 52 companies named to Fortune magazine's 2019 Change the World list.

Excellent benefits
We offer an exceptional mix of benefits, including medical, dental and vision plans; a 401(k) plan with company match; tuition reimbursement; comprehensive training through Essilor University; lens and frame benefits for you and your family; an employee stock purchase plan with company match; and more.

Video: As part of the #DifferenceMakers campaign, Essilor chose four eyecare professionals and three Essilor employees to participate in a mission trip to Southeast Asia in March 2019.

We'll provide training, but change will be ongoing, and your own role may evolve. We're looking for adaptable and flexible people who can excel in a fast-paced production environment. In addition, in order to excel in this role, you will:

• Bring a proactive approach to learning and getting up to speed quickly.
• Support our commitment to getting Quality Right the First Time.
• Achieve goals independently and also contribute as a team player.
• Manage multiple tasks and priorities effectively.
• Remain flexible and adaptable as processes change.
• Maintain a clean, orderly, and safe workspace.
• Bring a commitment to our mission and goals.