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Quick Question:

Within the last 5 years, what role did the following play in your job:
Optician duties within the production environment.
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Quick Question:

What is your highest level of verifiable education?
Optician
TX - Dallas


Opportunity Snapshot
Top reasons to consider aligning your career with Essilor of America
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Enjoy an upbeat culture and earn great pay and benefits at a company driven by strong values

If you complement your optical expertise with a passion for customer service, this position offers you some very compelling opportunities. You will:
  • Provide optician services to some 1000 Essilor employees and their families in Creekview Optical, located in our U.S. corporate headquarters. Quick question for you - click here
  • Showcase your potential to take on additional responsibilities or advance; in fact, by gaining exposure to different company leaders, our opticians often find new opportunities within the organization.
  • Earn a competitive wage and comprehensive benefits in an upbeat, collaborative culture.
  • Come on board at an exciting and dynamic time. Our 2018 merger with Luxottica has given us an unmatched global footprint in the eyewear industry, and is driving positive change.
  • Join an organization driven by a threefold mission: Improving lives by improving sight, Innovating for better vision, and Reaching the 2.7 billion underserved.
Improving Lives By Improving Sight. Essilor of America, Inc. is the leading manufacturer of eyeglass lenses in the United States, employs more than 10,000 people and operates the largest and most comprehensive optical laboratory network in the U.S. Essilor of America, Inc. is a subsidiary of Paris-based Essilor International. Essilor manufactures optical lenses under the Varilux®, Crizal®, Transitions®, and other brands, and our products are worn by one billion people daily. Essilor has been on Forbes' list of the World's 100 Most Innovative Companies every year since 2010, and we ranked #62 out of 700 corporations awarded the title "Diversity Leader 2020" by the Financial Times.
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Make an Impact in a Visible Role and Build a Progressive Career Home at a Global Industry Leader

The Requirements
Find out what it takes to thrive in this role.
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To meet the basic qualification for this role, you will have legal authorization to work permanently in the United States for any employer without requiring a visa transfer or visa sponsorship. In addition, to be a good fit for the Optician opportunity, you will have:
  • 2 to 3 years of experience as an optician.
  • A high school diploma; an AA is preferred. Quick question for you - click here
  • ABOC certification is preferred.
  • Proven strong customer service skills.
  • Excellent problem solving abilities.
  • Strong verbal and written communication skills, including strong relationship building skills.
  • The ability to adjust priorities and manage time wisely in a fast-paced environment.
Additional considerations:
  • You'll need to be able to be on your feet most of the day or moving on the sales floor or stock room.
  • You'll need to be able to maneuver merchandise and lift up to 40 lbs.
  • Physical activities include engaging in repetitive motions, bending, kneeling, twisting, stretching, squatting, pushing, pulling, stooping, lifting, climbing, carrying, walking, reaching and/or using a step stool on a frequent basis.
Typically you will work in the dispensary from 8 or 8:30 AM to 5 PM Monday through Thursday. On Fridays you will work from home or work in the dispensary part of the day; however, the dispensary is not open to the public on Fridays.
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The Role
If you meet the minimum qualifications, feel free to apply at any time. If you'd like some additional details about the role, please read below.
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Reporting to the Optical Manager, you will be responsible for executing all facets of dispensary operations, including but not limited to; the daily operation of the retail area, fitting and dispensing ophthalmic products, maintaining and assessing inventory levels, ordering ophthalmic products and contact lenses, and assisting with tactical and strategic planning.

Ensuring our patients have the best experience is a priority. You'll be expected to learn and support the policies and procedures necessary for opening, closing, and operating the dispensary. More specifically, you will:
  • Meet and/or exceed pre-established company goals.
  • Perform all responsibilities as an Optician.
  • Listen and respond immediately with an appropriate level of concern to all patient and practice issues.
  • Analyze, solve and correct customer service issues.
  • Ensure best practices are being delivered so that patients are satisfied and make their purchases with the optical dispensary.
  • Communicate directly and promptly any concerns related to patient or practice satisfaction to the optical manager.
  • Foster positive working relationships with the practice doctors, leadership and staff.
  • Weekly and monthly optical performance reporting to the optical manager.
  • You may, from time to time, be required to perform tasks not specifically listed here, but the company will ensure that you have received adequate training and support to facilitate such assigned tasks.
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Why Join Us
More great reasons to build a career home with us.
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Professional development
We are looking for a professional with the bandwidth to grow along with the team and the company. Other companies may pigeonhole employees, but we are proactive about providing opportunities to gain exposure to and pursue opportunities in multiple areas, including finance, operations and others.

Great environment
You will join a team that includes dedicated, sharp and mutually supportive professionals. Our culture is entrepreneurial and fresh, backed by 170 years of success. You'll also be part of the global talent organization.

Truly living our values
At Essilor, we believe everyone deserves to see life and all its detail with the best vision possible. That's why, in addition to designing, manufacturing and distributing quality vision care solutions worldwide, we invest in raising awareness of the importance of good vision, support eyecare professionals, invent new technologies and products, and support philanthropic initiatives. We also are committed to robust standards for environmental sustainability. These are just a couple of reasons we were one of the 52 companies named to Fortune magazine's 2019 Change the World list.

Excellent compensation
In addition to a competitive salary and bonus potential, we offer an exceptional mix of first-rate benefits, including medical, dental and vision plans; a 401(k) plan with company match; tuition reimbursement; comprehensive training through Essilor University; lens and frame benefits for you and your family; an employee stock purchase plan with company match; and more.

Video: As part of the #DifferenceMakers campaign, Essilor chose four eyecare professionals and three Essilor employees to participate in a mission trip to Southeast Asia in March 2019.
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Road to Success
Explore the characteristics that will enable you to stand out.
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Serving internal customers is a definite opportunity, but there also are challenges. It will include working with people at all levels, many of whom are very knowledgeable about ophthalmology. They will have high expectations regarding both your professional knowledge and your customer service skills.

We're looking for a professional who is self-motivated, organized and detail-oriented, with a commitment to teamwork. The pace here is fast and change happens frequently at Essilor. Those who excel here truly enjoy the dynamic environment and remain agile and able to pivot. You also should be highly organized and able to multitask. In addition, to be an outstanding Optician, you will:
  • Bring the drive and motivation to go above and beyond in ensuring customer satisfaction.
  • Combine analytical skills with creativity in solving problems.
  • Achieve goals independently and also contribute as a team player.
  • Keep a constant eye out for ways to improve processes and efficiencies.
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Essilor of America, Inc. is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.

If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation, contact the Human Resources Department at rachael.powell@essilorusa.com.