Quick Question:

How many years of experience do you have working as a supervisor or manager in a production environment?
Quick Question:

Do you possess experience working in a manufacturing environment?
Quick Question:

Within the last 5 years, what role did the following play in your job:
Experience in optical finishing (tracing, blocking, edging, mounting, final inspection, breakage analysis). Preferred but not required.
Please note that this position is no longer available.
If you would like to be considered for similar opportunities now or in the future, feel free to apply and/or set up a notifier for yourself.
Production Supervisor - 2nd or 3rd Shift
NC - Greensboro

Opportunity Snapshot
Top reasons to consider aligning your career with Essilor of America.
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Positively Impact Quality and Production at a Fast-Paced Optical Finishing Lab by Effectively Leading a 2nd- or 3rd-Shift Team

If you combine strong leadership and coaching skills, including a knack for respectfully engaging and motivating team members to drive productivity, with experience in a fast-paced, high-volume production facility, the role of Production Supervisor offers you some compelling opportunities. You will:
  • Expand your knowledge and experience. In addition to learning the optical industry and advanced optical equipment, if you don't already know it, you can add to your Lean, continuous improvement knowledge and make an impact by driving efficiencies. 
  • Showcase your potential to take on additional responsibilities and/or advance. At Essilor, we invest in supporting professional development and we're committed to hiring from within whenever possible. 
  • Build a progressive, long-range career, like many throughout our organization. For example, the General Manager in Greensboro started in an hourly operator position and worked his way up.
  • Join at an exciting time. Essilor's recent merger with Luxottica has made us the world's largest player in the eyewear industry.  
  • Become part of an organization driven by a threefold mission: Improving lives by improving sight, Innovating for better vision, and Reaching the 2.7 billion underserved.
Improving Lives By Improving Sight. Essilor of America, Inc. is the leading manufacturer of eyeglass lenses in the United States, employs more than 8,000 people and operates the largest and most comprehensive optical laboratory network in the US Essilor of America, Inc. is a subsidiary of Paris-based Essilor International. Essilor manufactures optical lenses under the Varilux®, Crizal®, Transitions®, and other brands, and our products are worn by one billion people daily. Essilor has been on Forbes' list of the World's 100 Most Innovative Companies every year since 2010, and we ranked #62 out of 700 corporations awarded the title "Diversity Leader 2020" by the Financial Times.
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Take Ownership of a Key Supervisory Role and Make an Impact at a Global Industry Leader

The Requirements
Discover what it takes to own and thrive in this role.
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To meet the basic qualification for this role, you will have legal authorization to work permanently in the United States for any employer without requiring a visa transfer or visa sponsorship. In addition, to be a good fit for the Production Supervisor opportunity, you will have:
  • Minimum of a 2-year associate degree or equivalent.
  • 3+ years of experience in a supervisory role in a fast-paced, high-volume production environment; previous optical experience in a lab production environment preferred but not required.  Quick question for you - click here
  • Previous experience supervising a group of 10 or more employees.
  • A continuous improvement mindset; Lean Six Sigma experience preferred.
  • Excellent communication skills with the ability to train, coach, lead and develop individuals and the team.
  • Demonstrated interpersonal skills; ability to bring out the best in employees while making them feel appreciated and keeping morale high.
  • Ability to hold people accountable respectfully and fairly, maintaining a positive approach to improving our lab’s quality, service level and productivity, while decreasing overall costs.
  • Ability to lead by example, demonstrating a teamwork mentality, pride, a strong work ethic, including dependability, and fostering respect.
  • Strong planning and organizational skills a must.
  • Analytic mindset combined with a passion to solve and improve problem areas.
  • Extensive experience in developing and executing procedures.
  • Strong computer skills including MS Office Suite programs (Word, Excel) and the ability to effectively analyze data (overall quality, service levels, etc.)
  • Ability to work flexible hours as needed to meet production goals.
You can choose to work either the 2nd shift (4:00 PM-Midnight) or the 3rd shift (Midnight-8:00 AM), on a rotating Monday-Saturday schedule. Typically, you'll arrive before your shift and stay a bit after to interact and share information with leaders on the other shifts. Training will be done on the first shift.
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The Role
If you meet the minimum qualifications, feel free to apply at any time. If you'd like some additional details about the role, please read below.
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Reporting to the Production Manager, as Production Supervisor, you will oversee and direct the activities of the Finishing, Quality and Shipping Departments at Southern Optical, an Essilor production lab. Depending upon your chosen shift, you will support a group of approximately 30 (2nd shift) or 20 (3rd shift) employees, including the Finishing, Quality and Shipping teams, to ensure production goals are met, and standard procedures are being documented and followed.  Quick question for you - click here

Your responsibilities will include planning and organizing production schedules; assessing necessary project and resource requirements then implementing continuous improvements in quality, service level, efficiency, positive employee engagement and morale, while balancing cost savings when factoring labor, consumables and maintenance savings.

Specifically, you will: 
  • Be responsible for the daily production through Finishing, Quality and Shipping Departments to maximize equipment throughput.  Quick question for you - click here
  • Maintain a continuous improvement mindset to find efficient quality improvement methods and deliver accurate glasses to our customers in the shortest amount of time possible.
  • Engage with employees, actively listen to their ideas and keep them involved with daily team meetings.
  • Ensure Visual Management boards are updated continuously as a mechanism to invite employee participation and openly show appreciation for meeting goals. 
  • Leverage Workstream Teams for continuous improvements in 4 key areas including:
    • Employee Engagement
    • Quality Right First time (QRFT)
    • Flow and Balance (cycle time, WIP, Theory & Constraints)
    • Clean, Standardize, Audit & Improve (CSAI).
  • Increase yield while decreasing reworks (non-escaping defects and escaping defects), increasing quality, and delivering quality products to our customers on time. 
  • Forecast incoming orders to help balance employee work schedules with jobs per person per hour while eliminating overtime.
  • Participate in the hiring, orientation and training of new personnel; set standards and clear expectations.
  • Partner with Maintenance to maintain a solid, consistent Preventative Maintenance (PM) program to optimize equipment.
  • Train employees on new processes or to improve skills as needed; evaluate their performance; coach and discipline employees according to company policy as needed. 
  • Update a skills matrix to help identify which employees are best suited for each area to maximize output; identify cross-training needs by partnering with the Essilor Operations Excellence Training Team.
  • Uphold SOPS's for each workstation, and processes in all areas of responsibility, to help ensure best practices. 
  • Maintain employee performance records, routinely communicate performance, and coach employees on methods and techniques for improving performance including reviewing time, production numbers, teamwork, and quality records.
  • Maintain department budget goals by managing labor, consumables, defects and maintenance costs.
  • Ensure that all safety standards are maintained in the work areas.
  • Perform other tasks as needed.
This description is intended to give you a general overview of the position and is not an exhaustive listing of duties and responsibilities.
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Why Join Us
More good reasons to build a career home with us.
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Training and Professional Development
Our in-house training program will acquaint you with our culture and business, as well as your role. You will train with your supervisor and with another lab supervisor on the 1st shift, and enjoy strong support once you move to the 2nd or 3rd shift. We're committed to ensuring you can learn and thrive here.

Autonomy and Support
You'll enjoy the autonomy to make your mark and develop your team, while also having strong support when you need it.

Great Environment/Strong Growth
You will join a team that includes dedicated, smart and mutually supportive professionals. Our culture is entrepreneurial, and the company has been innovating both technologically and to solve problems for 170 years. In Tampa, our lab is growing. In fact, this role has been added to accommodate that strong growth. We anticipate that your team will also continue to grow. 

Truly Living our Values
At Essilor, we believe everyone deserves to see life and all its detail with the best vision possible. That's why, in addition to designing, manufacturing and distributing quality vision care solutions worldwide, we invest in raising awareness of the importance of good vision, support eyecare professionals, invent new technologies and products, and support philanthropic initiatives. We also are committed to robust standards for environmental sustainability. These are just a couple of reasons we were one of the 52 companies named to Fortune magazine's 2019 Change the World list.

Excellent benefits
In addition to competitive compensation and a bonus opportunity, we offer an exceptional mix of first-rate benefits, including medical, dental and vision plans; a 401(k) plan with company match; tuition reimbursement; comprehensive training through Essilor University; lens and frame benefits for you and your family; an employee stock purchase plan with company match; and more.

Video: As part of the #DifferenceMakers campaign, Essilor chose four eyecare professionals and three Essilor employees to participate in a mission trip to Southeast Asia in March 2019.
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Road to Success
Explore the characteristics that will enable you to stand out.
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Ours is a fast-paced, high-volume production environment -- we produce more than 4,000 pairs of glasses per day. As noted, we'll provide training, but change will be ongoing and your role may evolve. While you'll leverage the full range of your technical and analytical talents, your leadership and interpersonal communication skills will be just as important as you coach and mentor your team, help build their skills, confidence and pride in their work, and hold them accountable for meeting individual and team goals. 

To be an outstanding Production Supervisor, you will:
  • Bring a proactive approach to learning and getting up to speed quickly.
  • Build strong rapport with peers, direct reports, teams and cross-functional departments.
  • Effectively coach, counsel and communicate with your team.
  • Provide constructive, respectful feedback; bring out the best in individual employees and the team.
  • Support our commitment to getting Quality Right the First Time.
  • Achieve goals independently and also contribute as a team player.
  • Manage multiple tasks and priorities effectively.
  • Ensure workspaces are clean, orderly, and safe.
  • Bring a commitment to our mission and goals.
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Essilor of America, Inc. is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.

If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation, contact the Human Resources Department at carolyn.currie@essilorusa.com.